Enbiosis – Instruction for use

Step 1: kit registeration

  • Click the ‘register your kit’ button at the bottom of this page.
  • Enter the kit code (found on the sample tube).
  • Enter your practitioner code if asked.
    • If you don’t know your practitioner code, please email us at 📧 info@enbiosis.com, and include your kit code in the message.
     
  • Provide your contact details and create a password to complete registration.

Step 2: questionnaire

  • After registering your kit, answer all the questions on the screen
  • Press the submit button and share your answers with us

Step 3: sampling

  • Use the swab provided to collect a lentil-sized sample
  • Transfer the sample to the tube and mix for 30 seconds
  • Discard the swab and securely close the tube

Step 4: shipping the sample

  • Place the closed tube back into the original blue box.
  • Insert the box into the return envelope and seal it.
  • Ensure that the “Shipping Information” document (3 pages) is included inside the return box — this document is already provided in your kit.
  • Attach the return label included in your kit and ship it back to us.
Note: If your kit does not include a return label, please contact us at 📧 info@enbiosis.com, and include your kit code and return address in the message.

Step 5: results

  • Open your mobile application; log in with your email address and password
  • Alternatively, you can access your results by visiting https://app.enbiosis.com
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Please select the partner in your region to get your microbome analysis.
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For other issues feel free to contact our Support.