FAQs

Every person’s microbiome is unique, just like fingerprints. The microbiome is a dynamic habitat for microorganisms, so it can change. Factors such as diet, medication use, environmental exposures, and overall health can influence the composition and diversity of the microbiome, leading to changes over time.

An imbalance of the microbiome can lead to several diseases. ENBIOSIS AI-powered microbiome analysis transforms food into personalized medicine and determines the best fit of prebiotics and probiotics to modulate your gut microbiome, promote well-being, and effectively manage diseases.

ENBIOSIS AI-powered microbiome analysis should be utilized by individuals aged 15 and above.

Microbiome profiles can undergo significant changes due to various factors. We recommend that you contact us or consult with your healthcare practitioner to determine the appropriate timing for taking the test if you are experiencing any of the following circumstances:

Every order that reaches us before 16:00 will be shipped on the same day.

You can easily collect your sample at home by following the given steps. First, place the analysis kit on a stable surface, ensuring that the tube is upright to prevent the liquid from spilling into the round compartment next to the sampling tube. Secondly, collect the stool sample, approximately the size of a lentil, directly from the toilet paper using the swab provided in the analysis kit. Then, insert the swab into the tube and stir for 1 minute or until the color of the liquid changes. Afterward, carefully remove the swab from the tube and dispose of it. Secure the lid of the tube tightly and insert it into the envelope included in the microbiome analysis kit.

Once you have collected your sample and inserted it into the envelope included in the kit, you will be ready to ship it back to the laboratory. You can request a return label by sending an email to info@enbiosis.com and simply attach it to your sample. Then, you can send your sample to our laboratory free of charge.

If there is a spillage of the liquid inside the sampling tube, you should immediately stop the sampling process. You can request a spare tube by sending an email to info@enbiosis.com.

The stabilizer liquid inside the sampling tube is a special solution that eliminates microorganisms upon first contact with the sample and prevents fragmentation of the exposed microbial DNA. Thanks to this liquid, your sample will safely reach the laboratory without being affected by any conditions.

Your results will be ready approximately 4 weeks after we receive your sample at our laboratory. Please note that during holidays and special occasions, this process may take slightly longer than usual.

You will be notified by email at the provided address when your results are ready. You can access them either at app.enbiosis.com or through your application.